Frequently Asked Questions
Ordering Policies and Procedures
Here you will find information relating to ordering and returning product.
- Are shipping prices different for me if I live outside of the contiguous US?
- Do I have to sign for my items?
- Do you sell to dealers?
- Do you ship to other countries?
- How are returns, for products other than cables, handled?
- How soon do you ship after an order is received, who is the carrier, and what should I expect for delivery times?
- What happens if I only wish to return part of a combo deal?
- What if I have an alternate ship-to address?
- Will Outlaw collect tax on my order?
- Your shipping charge seems a bit high when compared to other Internet or mail order companies. Why is that?