Frequently Asked Questions
What is Outlaw Audio's warranty statement?
Last Updated 5 years ago
Outlaw Audio Warranty Statement
Outlaw Audio's warranty covers all defects in materials and workmanship with the following specific exceptions. These are:
During the warranty period, Outlaw Audio will, at its option, either repair the defect, or replace the defective product, or the defective parts, or components thereof at no charge to the owner for parts and labor covered by this warranty. If necessary repairs are not covered by this warranty, or if a unit is examined which is not in need of repair, you will be charged for the repairs and/or the examination. If non-warranted repairs are needed, we will notify you of the estimated cost and ask for your authorization to perform said repairs. Customer will pay shipping charges incurred in getting your Product to Outlaw. We will pay the return shipping charges if the repairs are covered by the warranty. Please save the original shipping cartons as the unit MUST be returned in the original carton and packing. (Replacement cartons are available for purchase.)
You will need to present proof of purchase to establish warranty status. For warranty service, proof of purchase or proof of warranty transfer is required. In the event that such proof cannot be provided, non-warranty service is available, provided that the serial number is validated and the serial number label has not been altered in any manner. In the event that you wish to return your Outlaw Product back to us, for any reason, please call to arrange for a Return Authorization Number. This will ensure that your problem is discussed with a service technician who will determine if there is a quick solution to your problem.
Outlaw Audio shall not be liable for, or in any way responsible for, any incidental or consequential damages of any kind. Some states do not allow limitations on how long an implied warranty lasts and/or do not allow the exclusion of incidental or consequential damages, therefore, the limitations and exclusions stated herein may not apply to you.
This warranty gives you specific legal rights; and you may also have other rights which vary from state to state. THERE ARE NO WARRANTIES GIVEN BY OUTLAW AUDIO WHICH EXTEND BEYOND THE DESCRIPTION GIVEN HEREIN. ANY IMPLIED WARRANTIES OF FITNESS FOR PURPOSE SOLD, MERCHANTABILITY, DESCRIPTION, QUALITY OR ANY OTHER MATTERS ARE LIMITED TO THE TERMS OF THE EXPRESSED LIMITED WARRANTY STATED HEREIN.
Products are sold on the basis of specifications applicable at the time of sales. Outlaw Audio shall have no obligation to modify products once they have been sold.
Warranty coverage is only applicable for product sale/use in North America.
Outlaw Audio's warranty covers all defects in materials and workmanship with the following specific exceptions. These are:
- Damage caused by improper installation or adjustment
- Damage caused by accident, unreasonable use or neglect
- Damage from failure to follow instructions contained in product Owner’s Manual
- Damage from the performance of repairs by someone not authorized by Outlaw Audio
- Acts of God
- Any unit on which the serial number has been effaced, modified, or removed
- Damage occurring during shipment
- Units which have been altered or modified in design, appearance or construction
During the warranty period, Outlaw Audio will, at its option, either repair the defect, or replace the defective product, or the defective parts, or components thereof at no charge to the owner for parts and labor covered by this warranty. If necessary repairs are not covered by this warranty, or if a unit is examined which is not in need of repair, you will be charged for the repairs and/or the examination. If non-warranted repairs are needed, we will notify you of the estimated cost and ask for your authorization to perform said repairs. Customer will pay shipping charges incurred in getting your Product to Outlaw. We will pay the return shipping charges if the repairs are covered by the warranty. Please save the original shipping cartons as the unit MUST be returned in the original carton and packing. (Replacement cartons are available for purchase.)
You will need to present proof of purchase to establish warranty status. For warranty service, proof of purchase or proof of warranty transfer is required. In the event that such proof cannot be provided, non-warranty service is available, provided that the serial number is validated and the serial number label has not been altered in any manner. In the event that you wish to return your Outlaw Product back to us, for any reason, please call to arrange for a Return Authorization Number. This will ensure that your problem is discussed with a service technician who will determine if there is a quick solution to your problem.
Outlaw Audio shall not be liable for, or in any way responsible for, any incidental or consequential damages of any kind. Some states do not allow limitations on how long an implied warranty lasts and/or do not allow the exclusion of incidental or consequential damages, therefore, the limitations and exclusions stated herein may not apply to you.
This warranty gives you specific legal rights; and you may also have other rights which vary from state to state. THERE ARE NO WARRANTIES GIVEN BY OUTLAW AUDIO WHICH EXTEND BEYOND THE DESCRIPTION GIVEN HEREIN. ANY IMPLIED WARRANTIES OF FITNESS FOR PURPOSE SOLD, MERCHANTABILITY, DESCRIPTION, QUALITY OR ANY OTHER MATTERS ARE LIMITED TO THE TERMS OF THE EXPRESSED LIMITED WARRANTY STATED HEREIN.
Products are sold on the basis of specifications applicable at the time of sales. Outlaw Audio shall have no obligation to modify products once they have been sold.
Warranty coverage is only applicable for product sale/use in North America.